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Having a new friend … Changes everything

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Look back on 2023 with Friends of the Elderly

When: 08 Jan 2024 As the tree and decorations are packed away for another year, it is the perfect opportunity to look back on 2023 and all we achieved and to look forward to new adventures in 2024.. During 2023 we continued to experience an increase in demand for our services and we are so […]

Waterford Day Trip 2023

When the coach pulled up outside of Bolton Street, on a sunny Thursday morning in September over 60 members took their seats for a day trip to Waterford. With a stop in Carlow for morning tea and scones, followed by a tour of the Japanese Gardens for many members it was their first trip out […]

Look back on 2022 with Friends of the Elderly

During 2022 we noticed that there was a greater need from our members for social occasions. With this in mind, we increased our monthly cabarets by 200% and each of these events was a huge success. Day trips returned and once again proved hugely popular, with visits to Wicklow, Kilkenny, Athlone and Belfast. Belfast ended with a conga line […]

Friends of the Elderly Ireland

Code of Conduct for Volunteers

The purpose of the Code of Conduct for Volunteers is to set out standards of behaviour expected from volunteers of Friends of the Elderly Ireland (Little Brothers) Limited (‘FOTE’). All volunteers should ensure that they have read and comply with this Code of Conduct.

Volunteers should maintain the highest standards of behaviour in the performance of their duties by:

Fulfilling their role as outlined in their written volunteer role description to a satisfactory standard;
Performing their volunteer role to the best of their ability in a safe, efficient and competent way;
Following the charity’s policies and procedures as well as any instructions or directions reasonably given to them;
Acting honestly, responsibly and with integrity;
Treating others with fairness, equality, dignity and respect;
Raising concerns about possible wrongdoing witnessed by the volunteer in the course of the volunteer’s role with FOTE with the coordinator and the Manager;
Meeting time and task commitments and providing sufficient notice when they will not be available so that alternative arrangements can be made;
Acting in a way that is in line with the purpose and values of the charity and that enhances the work of the charity;
Communicating respectfully and honestly at all times;
Observing safety procedures, including any obligations concerning the safety, health and welfare of other people in line with training provided to volunteers;
Reporting any health and safety concerns;
Directing any questions regarding FOTE’s policies, procedures, support or supervision to the volunteer’s supervisor;
Addressing any issues or difficulties about any aspect of their role or how they are managed in line with FOTE’s grievance procedures;
Declaring any interests that may conflict with their role or the work of the charity (e.g. business interests or employment). If any doubt arises as to what constitutes a conflict of interest, volunteers may seek guidance from the Coordinator or the Manager;
Keeping confidential matters confidential;
Exercising caution and care with any documents, material or devices, containing confidential information and at the end of their involvement with FOTE returning any such documents, or material in their possession;
Seeking authorisation before communicating externally on behalf of FOTE
Maintaining an appropriate standard of dress and personal hygiene;
Disclosing the fact that they have been charged with, or convicted of a criminal offence by prosecuting authorities (or given the benefit of the Probation of Offenders Act 1907 as amended) to the Manager. For the avoidance of doubt, volunteers are not required to disclose the fact or details of ‘spent convictions’ under the Criminal Justice (Spent Convictions and Certain Disclosures) Act 2016 (as amended) to FOTE.

Volunteers are expected NOT to:

Bring the charity into disrepute (including through the use of email, social media and other internet sites, engaging with media etc.);
Seek or accept any gifts, rewards, benefits or hospitality in the course of their role;
Engage in any activity that may cause physical or mental harm or distress to another person (such as verbal abuse, physical abuse, assault, bullying, or discrimination or harassment on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the Traveller community);
Be affected by alcohol, drugs, or medication which will affect their abilities to carry out their duties and responsibilities while volunteering;
Provide a false or misleading statement, declaration, document, record or claim in respect of FOTE, its volunteers, employees or charity trustees;
Engage in any activity that may damage property;
Take unauthorised possession of property that does not belong to them.
Engage in illegal activity while carrying out their role.
Improperly disclose, during or after their involvement with FOTE ends, confidential information gained in the course of their role with FOTE.

Where a volunteer is found to be in breach of the standards outlined in this Code of Conduct or any of FOTE’s other policies and procedures this may result in the volunteer’s position being terminated. Volunteers acknowledge that no employment relationship is created in the context of their role with FOTE.

The board of Directors will review the Code of Conduct for Volunteers at 3-year intervals or as appropriate. The Manager is responsible for ensuring that this policy is implemented effectively. All other staff and volunteers, including charity trustees, are expected to facilitate this process.