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Having a new friend … Changes everything

General Terms and Conditions

Friends of the Elderly welcomes your offer to raise funds on our behalf. In order to ensure your fundraising idea is aligned with our values, we ask that you discuss your fundraising idea with us in advance and before taking any specific steps to organise a fundraising event.

If you have an idea which will raise funds for us, please contact us at fundraising@friendsoftheelderly.ie in the first instance and we will be delighted to get in touch and discuss your idea with you.

We require people fundraising on our behalf to adhere to the Terms and Conditions set out below. We will be happy to discuss any questions you have concerning these.

Fundraising events must be approved in advance by Friends of the Elderly. In cases of multiple or repeat events, each event must be approved in advance.
Fundraising events must comply with applicable laws. Event Organisers are solely responsible for ensuring legal compliance.
Friends of the Elderly provides advice and guidance only in connection with the event. Event Organisers are responsible for the event’s execution, including expenses, promotion, insurance, record-keeping, and management.
Friends of the Elderly’s insurance does not cover external fundraising events. Event Organisers should seek independent insurance advice before holding the event.
Event Organisers should contact their local Garda station for guidance on necessary legal permits for an event.
For raffles involving the public, Event Organisers must obtain a permit from their local Garda Station.
Door-to-door calls are allowed only if Event Organisers or participants know the resident and conduct calls during daylight hours.
Prior approval from Friends of the Elderly for selling CDs, books, calendars, or similar items.
Friends of the Elderly does not provide direct marketing or PR for an event. Event Organisers can create an online fundraising page through a third-party platform only with prior approval from Friends of the Elderly.
Event Organisers must notify Friends of the Elderly of any changes to an agreed event before it takes place.

Authority to Fundraise for Friends Of The Elderly

To obtain authority to fundraise for the Friends of the Elderly, Event Organisers must:

Be 18 years or older (under 18s need parent/guardian permission).
Contact Friends of the Elderly to register the event and wait for Friends of the Elderly approval before advertising the event.
Sign Friends of the Elderly’s Code of Conduct for person(s) fundraising for the charity, which sets out the responsibilities and expectations of fundraisers.

Use of Friends of the Elderly’s Name & Logos

Do not include Friends of the Elderly’s name or logo in your event title. You may use Friends of the Elderly’s name and logo to indicate the event benefits Friends of the Elderly, such as “(Title of Event) to benefit Friends of the Elderly” or “in aid of Friends of the Elderly.”
Ensure that, when Friends of the Elderly is mentioned on fundraising materials, its Registered Charity Number (RCN) is also displayed.
Obtain prior approval from Friends of the Elderly for any printed materials, media publications, or advertisements related to the event.
If approved, Friends of the Elderly will provide the appropriate logo version. Do not copy the logo from other sources.

Cash Handling and Banking

Ensure that at least two adults are present to count and return the proceeds from the event.
Submit proceeds to Friends of the Elderly within 30 days of the event’s completion. Proceeds can be remitted by means of donating online, via a bank transfer or directly to Friends of the Elderly.
Provide a full breakdown of event income and expenditure accounts with proceeds, in line with best practices under the 2009 Charities Act.

Disclaimer
To the fullest extent allowed by law, Event Organisers agree to:

Release Friends of the Elderly from any claims and demands arising from or related to the fundraising event.
Indemnify and hold Friends of the Elderly harmless from any liability resulting from loss, damage, or injury connected to the fundraising event.

If Friends of the Elderly believes an Event Organiser has not secured the necessary insurance or permits before an event, Friends of the Elderly can withdraw or refuse association with the event without notice. Friends of the Elderly may also announce that it does not endorse or associate with an event.

Friends of the Elderly’s insurance does not cover the fundraising event. It excludes loss, damage, or harm to anyone involved in organising, assisting, or participating in the event, as well as their property.

Friends of the Elderly is not responsible for any damage resulting from the event, whether it takes place in public parks, public areas, or private property.

We strongly recommend that Event Organisers seek independent insurance advice before planning an event.

Keep up to Date

Friends of the Elderly Ireland

25 Bolton Street
Dublin 1
Ireland
Phone: +353 (0) 1 873 1855
Email: info@friendsoftheelderly.ie
RCN: 20034276

website by www.azolla.ie

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Help us keep our promise of providing lifelong friendships to older adults.

Friends of the Elderly Ireland

Volunteer Confidentiality And Self Declaration Agreement

Friends of the Elderly is committed to respecting the privacy and confidentiality of all its members and safeguarding vulnerable groups. Volunteers must respect the professional relationship that exists between volunteers and members and work according to the Professional Boundaries Policy.

To be signed by the Volunteer and the Volunteer Coordinator

1. I understand that through my work with the organisation and its members, I may be exposed to sensitive, personal and confidential information.

I agree to maintain the confidentiality of all such information and will not disclose it to anyone outside the organisation without the express permission of the member and the staff member responsible for my supervision.
If a befriending relationship with a member ends, I agree to delete any personal contact details (e.g., phone number, address, email) and will not initiate further contact through any means.
If a member contacts me after the relationship ends, I will inform the Volunteer Coordinator immediately.
I agree to treat all members with respect and to maintain appropriate boundaries and a professional relationship at all times.
I understand that I must not reveal the identity of members or discuss any information about them outside of my volunteering role.

2. Self-Declaration

To the best of my knowledge and belief, there is nothing in my conduct, character, or personal background that would affect my suitability to serve as a volunteer with Friends of the Elderly or compromise the trust placed in me.

3. Acknowledgment

I understand that a breach of this agreement, including any failure to maintain confidentiality or to uphold appropriate boundaries, may result in the termination of my volunteer role with Friends of the Elderly.

By signing below, I confirm that I have read, understood, and agree to comply with the terms of this Confidentiality and Self-Declaration Agreement.

Friends of the Elderly Ireland

Code of Conduct for Volunteers

The purpose of the Code of Conduct for Volunteers is to set out standards of behaviour expected from volunteers of Friends of the Elderly Ireland (Little Brothers) Limited (‘FOTE’). All volunteers should ensure that they have read and comply with this Code of Conduct.

Volunteers should maintain the highest standards of behaviour in the performance of their duties by:

Fulfilling their role as outlined in their written volunteer role description to a satisfactory standard;
Performing their volunteer role to the best of their ability in a safe, efficient and competent way;
Following the charity’s policies and procedures as well as any instructions or directions reasonably given to them;
Acting honestly, responsibly and with integrity;
Treating others with fairness, equality, dignity and respect;
Raising concerns about possible wrongdoing witnessed by the volunteer in the course of the volunteer’s role with FOTE with the coordinator and the Manager;
Meeting time and task commitments and providing sufficient notice when they will not be available so that alternative arrangements can be made;
Acting in a way that is in line with the purpose and values of the charity and that enhances the work of the charity;
Communicating respectfully and honestly at all times;
Observing safety procedures, including any obligations concerning the safety, health and welfare of other people in line with training provided to volunteers;
Reporting any health and safety concerns;
Directing any questions regarding FOTE’s policies, procedures, support or supervision to the volunteer’s supervisor;
Addressing any issues or difficulties about any aspect of their role or how they are managed in line with FOTE’s grievance procedures;
Declaring any interests that may conflict with their role or the work of the charity (e.g. business interests or employment). If any doubt arises as to what constitutes a conflict of interest, volunteers may seek guidance from the Coordinator or the Manager;
Keeping confidential matters confidential;
Exercising caution and care with any documents, material or devices, containing confidential information and at the end of their involvement with FOTE returning any such documents, or material in their possession;
Seeking authorisation before communicating externally on behalf of FOTE
Maintaining an appropriate standard of dress and personal hygiene;
Disclosing the fact that they have been charged with, or convicted of a criminal offence by prosecuting authorities (or given the benefit of the Probation of Offenders Act 1907 as amended) to the Manager. For the avoidance of doubt, volunteers are not required to disclose the fact or details of ‘spent convictions’ under the Criminal Justice (Spent Convictions and Certain Disclosures) Act 2016 (as amended) to FOTE.

Volunteers are expected NOT to:

Bring the charity into disrepute (including through the use of email, social media and other internet sites, engaging with media etc.);
Seek or accept any gifts, rewards, benefits or hospitality in the course of their role;
Engage in any activity that may cause physical or mental harm or distress to another person (such as verbal abuse, physical abuse, assault, bullying, or discrimination or harassment on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the Traveller community);
Be affected by alcohol, drugs, or medication which will affect their abilities to carry out their duties and responsibilities while volunteering;
Provide a false or misleading statement, declaration, document, record or claim in respect of FOTE, its volunteers, employees or charity trustees;
Engage in any activity that may damage property;
Take unauthorised possession of property that does not belong to them.
Engage in illegal activity while carrying out their role.
Improperly disclose, during or after their involvement with FOTE ends, confidential information gained in the course of their role with FOTE.

Where a volunteer is found to be in breach of the standards outlined in this Code of Conduct or any of FOTE’s other policies and procedures this may result in the volunteer’s position being terminated. Volunteers acknowledge that no employment relationship is created in the context of their role with FOTE.

The board of Directors will review the Code of Conduct for Volunteers at 3-year intervals or as appropriate. The Manager is responsible for ensuring that this policy is implemented effectively. All other staff and volunteers, including charity trustees, are expected to facilitate this process.

Friends of the Elderly Ireland

Code of Conduct for Members

The purpose of the Code of Conduct for members of Friends of the Elderly Ireland (FOTE) is to set out standards of behaviour expected of each member. As a member, you are required to read and comply with this Code of Conduct.

Members should maintain the highest standards of behaviour whilst accessing FOTE services by:

Acting honestly, responsibly and with integrity;
Treating others with fairness, equality, dignity and respect;
Communicating respectfully and honestly at all times with other members, staff, volunteers and all persons who interact with FOTE;
Observing safety procedures, including obligations concerning the safety, health and welfare of other people;
Reporting any health and safety concerns immediately to staff and/or The General Manager;
Directing complaints about any aspect of FOTE services to The General Manager;
Seeking authorisation before communicating externally on behalf of FOTE;
Maintaining an appropriate standard of dress and personal hygiene;
Disclosing the fact that they have been charged with, or convicted of, a criminal offence by prosecuting authorities (or given the benefit of the Probation of Offenders Act 1907 as amended) to the General Manager. This is important as it may have implications for accessing services due to engagement with young people and vulnerable adults.

Members are NOT to:

Engage in any activity that may cause physical or mental harm or distress to another person (such as verbal abuse, physical abuse, assault, bullying, or discrimination or harassment on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the Traveller community);
Engage in any activity that may damage FOTE property;
Take unauthorised possession of property that does not belong to them;
Engage in illegal activity whilst accessing services;

Where a member is found to be in breach of the standards outlined in this Code of Conduct, this may result in services being withdrawn.

How to Join

Our Services

General Terms and Conditions

Support Us

Friends of the Elderly Ireland

Volunteer Confidentiality And Self Declaration Agreement

Friends of the Elderly Ireland

Code of Conduct for Volunteers

Friends of the Elderly Ireland

Code of Conduct for Members